Privacy Policy

Last updated: 26 February 2026

1. Who We Are

Jesus Calls Canada is a registered charity in England and Wales. We are the data controller for personal information collected through this website (www.canada.jesuscalls.org).

2. What Data We Collect

We collect only the personal information you voluntarily provide to us. This may include:

• Prayer requests: Your name, email address, phone number (optional), and the content of your prayer request, submitted via our Prayer Wall page.
• Contact enquiries: Your name, email address, subject, and message, submitted via our Contact page.
• Donation information: When you make a donation, payment processing is handled entirely by third-party providers (see Section 5). We do not collect or store your card details, bank account numbers, or PayPal credentials on our servers.
• Event registrations: Your name and contact details when you register for events such as the Holy Land Tour via Google Forms.

3. How We Use Your Data

We use your personal data for the following purposes:

• Prayer support: To pray for your requests and, where you have given consent, to share them with our prayer team.
• Communication: To respond to your enquiries and keep you informed about ministry activities, only where you have opted in.
• Donation processing: To facilitate and acknowledge your financial gifts, including Gift Aid declarations where applicable.
• Event management: To manage event registrations and communicate event details to you.

Legal basis: We process your data on the basis of your explicit consent (Article 6(1)(a) UK GDPR) and, for donations, on the basis of contractual necessity (Article 6(1)(b) UK GDPR). For Gift Aid, we are required to retain records as a legal obligation (Article 6(1)(c) UK GDPR).

4. How We Handle Form Submissions

Our prayer request and contact forms use your device's default email application (mailto:) to send your submission directly to our ministry email address. This means:

• Your form data is not transmitted through our web server.
• Your data passes through your own email provider and our email provider only.
• No form data is stored in any database connected to this website.

5. Third-Party Services

We use the following third-party services, each with their own privacy policies:

6. Cookies and Local Storage

This website does not use first-party cookies or tracking technologies. We do not use analytics services such as Google Analytics.

We use sessionStorage (a browser feature that clears when you close the tab) to temporarily cache daily promise content and video data to improve page loading speed. This data is not personal information and is never sent to our servers.

Third-party embeds (YouTube, PayPal, GoCardless) may set their own cookies. Please refer to their respective privacy policies for information about their cookie practices.

7. Data Sharing

We do not sell, rent, or trade your personal information to any third party. We share your data only:

• With our prayer team, where you have given explicit consent for your prayer request to be shared.
• With payment processors (GoCardless, PayPal, Braintree) solely for the purpose of processing your donation.
• Where required by law or regulation.

8. Data Retention

We retain your personal data only for as long as necessary:

• Prayer requests and contact enquiries: Retained in our email system for a reasonable period to provide prayer support and respond to enquiries, then deleted.
• Donation records and Gift Aid declarations: Retained for a minimum of 6 years as required by HMRC for Gift Aid and charity accounting purposes.
• Event registrations: Retained until the event has concluded and any follow-up communications are complete.

9. Data Security

We take reasonable measures to protect your personal information:

• Our website is served over HTTPS with SSL/TLS encryption.
• Payment processing is handled by PCI DSS-compliant third-party providers.
• We do not store sensitive financial information on our servers.

10. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the following rights:

• Right of access: You can request a copy of the personal data we hold about you.
• Right to rectification: You can ask us to correct inaccurate or incomplete data.
• Right to erasure: You can ask us to delete your personal data where there is no compelling reason for us to continue processing it.
• Right to restrict processing: You can ask us to limit how we use your data.
• Right to data portability: You can request your data in a commonly used, machine-readable format.
• Right to object: You can object to the processing of your personal data at any time.
• Right to withdraw consent: Where processing is based on your consent, you may withdraw it at any time.

To exercise any of these rights, please contact us at canada@jcpray.org or write to us at 55 Town Centre Court, Suite #700, Ontario, Canada. We will respond within 30 days.

11. Children's Privacy

This website is not directed at children under the age of 13. We do not knowingly collect personal data from children. If you believe a child has submitted personal data to us, please contact us and we will delete it promptly.

12. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

13. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.